Our Values
At LJA, we talk about our shared values all the time. We have distilled these values into:
Generosity - we like being generous with our clients and with each other. If, whilst we are working with you, we feel that you would benefit from something that we know or have, we'll share it with you willingly and you won't have a surprise bill at the end! As we said with our first value, we cherish learning - and we can't really put a proce tag on those 'lightbulb' moments we know and love to observe in our learners. To us, they really are priceless.
Simplicity -We think we can share what we know simply. No frills, no drama, no death by powerpoint.. However, we are never simplistic and we hope we never patronise anyone
Honesty - what more can we say? We tell the truth, even when it hurts (us or you!) but always kindly and always with a view to learning. We charge fair prices and we are always up for a discussion on what 'fair' is!
Integrity - we know it's old-fashioned, but we still believe that being good and true will win out in the end and it just feels better, too. So we aim for fariness, consistency, client loyalty, truthfulness...We're not perfect, but we try our best.
Professionalism - We have all held senior managment positions in large organisations and we believe this gives us a unique insight into what people want when buying training - competence, high standards, quick responses and courteous dialogue. We strive to achieve all this with our clients and we have built our reputation on our levels of professionalism.
Flexibility -we pride ourselves on not being luvvies. It's nice if you provide a flip chart or an overhead projector, but we don't have extravagent riders in our contract - no puppies or orange smarties needed! We'll come to any venue you chose and deliver the learning you ask for. And if when we get there you need something else, we'll do our best to deliver that too. We offer everything from learning lunches, one or two-day workshops and whole programmes lasting up to a year and everything is taliored to your needs, just as you'd expect from a learning & development boutique.
Laughter -The one thing people say about us over and over again is how much laughter they hear when people are learning with us. We're not frivolous, but we do believe that learning is easy and is best retained when people are enjoying themselves. And because we expertly design everything expecially for you, you can be sure that your training is a perfect fit for your business, as well as great fun.
And if you're ready for a laugh now, click here to see some of our friday jokes or here to join the mailing list.